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Key Responsibilities
• Manage contracted door-to-door vendors, including onboarding, agreements, targets, incentives, and day-to-day relationships.
• Plan vendor staffing and territory deployment based on serviceability, market opportunity, sales targets, and installation capacity.
• Monitor vendor and representative performance using daily and weekly metrics, including doors knocked, unique doors, right-party contacts, conversion, sales, cancellations, and activations.
• Coach vendor leaders and sales representatives through performance reviews, field visits, ride-alongs, training, and corrective action when required.
• Ensure vendors follow approved territories, identification standards, pricing, sales messaging, customer eligibility rules, privacy requirements, and conduct expectations.
• Investigate customer complaints and field incidents, document outcomes, and ensure appropriate corrective action is completed.
• Maintain accurate CRM records, sales notes, lead attribution, reporting, and commission validation.
• Coordinate with Sales Administration, Marketing, Finance, Construction, and Customer Experience to support clean sales handoffs and timely issue resolution.
Qualifications & Experience
• 3+ years of experience in sales management, vendor management, field sales, or business development; telecom experience is preferred.
• Experience managing door-to-door teams, contracted vendors, or geographically dispersed sales representatives.
• Strong coaching, negotiation, relationship-management, and conflict-resolution skills.
• Comfortable using CRM data, field activity metrics, Excel, and performance reports to drive decisions.
Requirements
• Valid driver’s license and ability to travel regularly throughout RFNOW’s service territory.
• Remote/hybrid position with regular field visits and occasional evening or weekend support.
Job Details
• Full-time position.
• Salary commensurate with experience, plus a performance incentive tied to vendor sales, productivity, and quality.
• Group Benefits package after three months of employment.
If interested, please apply online at www.rfnow.com/careers .
RFNOW Inc. is an equal opportunity employer. We welcome applicants from all backgrounds and capabilities, and accommodations are available throughout the employment process.
About RFNOW Inc.: RFNOW is a dynamic telecommunications and construction company specializing in fiber, broadband, network infrastructure, and residential and commercial connectivity. Learn more at www.rfnow.com
RFNOW Inc. is a successful, dynamic organization with opportunities to grow and specialize in a number of areas within the field of technology and construction including broadband wireless communication, fibre optics, network architecture/maintenance, directional drilling, cable plowing, line locating, tower building, residential and commercial service connections, and heavy equipment operation and maintenance. Learn more at www.rfnow.com.
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Key Responsibilities
• Manage contracted door-to-door vendors, including onboarding, agreements, targets, incentives, and day-to-day relationships.
• Plan vendor staffing and territory deployment based on serviceability, market opportunity, sales targets, and installation capacity.
• Monitor vendor and representative performance using daily and weekly metrics, including doors knocked, unique doors, right-party contacts, conversion, sales, cancellations, and activations.
• Coach vendor leaders and sales representatives through performance reviews, field visits, ride-alongs, training, and corrective action when required.
• Ensure vendors follow approved territories, identification standards, pricing, sales messaging, customer eligibility rules, privacy requirements, and conduct expectations.
• Investigate customer complaints and field incidents, document outcomes, and ensure appropriate corrective action is completed.
• Maintain accurate CRM records, sales notes, lead attribution, reporting, and commission validation.
• Coordinate with Sales Administration, Marketing, Finance, Construction, and Customer Experience to support clean sales handoffs and timely issue resolution.
Qualifications & Experience
• 3+ years of experience in sales management, vendor management, field sales, or business development; telecom experience is preferred.
• Experience managing door-to-door teams, contracted vendors, or geographically dispersed sales representatives.
• Strong coaching, negotiation, relationship-management, and conflict-resolution skills.
• Comfortable using CRM data, field activity metrics, Excel, and performance reports to drive decisions.
Requirements
• Valid driver’s license and ability to travel regularly throughout RFNOW’s service territory.
• Remote/hybrid position with regular field visits and occasional evening or weekend support.
Job Details
• Full-time position.
• Salary commensurate with experience, plus a performance incentive tied to vendor sales, productivity, and quality.
• Group Benefits package after three months of employment.
If interested, please apply online at www.rfnow.com/careers .
RFNOW Inc. is an equal opportunity employer. We welcome applicants from all backgrounds and capabilities, and accommodations are available throughout the employment process.
About RFNOW Inc.: RFNOW is a dynamic telecommunications and construction company specializing in fiber, broadband, network infrastructure, and residential and commercial connectivity. Learn more at www.rfnow.com
